Skilled, honest and detailed. I had something unexpected come to light, old worn out brake calipers, and they communicated with me before proceeding, provided options, and even gave me their honest thoughts. I got my car back in great shape and I have full confidence in the work that was done.

After calling three other shops in town, I found Totem Lake Auto Care for a brake job: rotors, brake lines, the works. Caleb was the only one who was upfront about parts and labor costs from the start. This is exactly the kind of shop you tell your friends and family about.

Caleb's team helped me understand what we needed to do now for safety and where we could hold off. We did brakes and power steering repairs and decided to wait on the rest. We feel good about having a team help us keep our vehicles running well in a cost-effective manner.

I had taken my car to another garage twice for issues with my heat and air conditioning. The mechanics at Totem Lake Auto Care quickly diagnosed and repaired the problem. Thank you Caleb and crew!

Came here because my check engine light came on. I got it diagnosed, had an appointment booked for the next day, and had my car back within a few hours. Everyone there is easy to talk to and they helped me get a game plan for other issues I wanted fixed.

Very communicative. I felt like they were honest with me when presenting the issues with my car. We discussed a plan of things to fix based on urgency, which they helped put together. They stuck to their timeline and I am very happy with the cost and the result.